I've used Apartment finders twice; the first time was with the Belmont office, though this time I used the Bryn Mawr one. I had a pretty similarly good experience with both offices, but neglected to write the review after the last one. And since I can remember my 2nd agent's name (Andre), I am reviewing this office.
They were great for us. My husband I don't have a car, and we had a pretty wild wish list, but Andre was great, and politely did his best to get us a place we really liked. The thing that seems to set Apartment Finders agents apart for me, is that they are human beings first and salespeople second. Both my first agent and Andre were kind, courteous, thoughtful, and acted like they genuinely wanted us to find a new home we were happy with.
As far as I'm concerned, Andre went above and beyond for us. He took some phone calls and emails on days I know where his day off, which he totally did not need to do, but which pretty much insured we got approved for the apartment in just the nick of time.
I have a wacky work schedule, so I only had a few hours in the mornings to look at apartments.
Not only did andre tolerate my rather annoying schedule, he was kind enough to drop me off at the train station while he and my husband kept hunting.
He also, unlike several other apartment services, never made any of those lame "cute" "married couple jokes" at my husband's expense. You know the "are you sure she'll let you make a decision? /WINK" kind. Yes. He's a big boy and I try not to be a bitch to him. We get that a lot, and Andre never once tried any of that crap, which was such a simple blessing.
After a bit of search that yielded "meh" results, he and my husband talked and Andre pulled out some new units that weren't on me and my husband's"list", and this was where we hit the jackpot. I absolutely love the new place, Husband felt like Andre really let him in on a hidden gem here, and Andre also made it stupid easy for me to get all of the rather prodigious paperwork in, even with my insane schedule.
I don't get all the low stars, honestly. Ask for Andre, I guess, cause he was phenomenal. The whole experience was an absolute snap, and I will use CAF for as long as I'm in chicago.
1114 W Bryn Mawr Ave
(at Winthrop Ave)
Chicago, IL 60660
Neighborhood: Edgewater
(773) 346-3377
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